Very simple. VM failed captcha program means I cant login
I cannot login to my account becuse the captcha is clearly not able to work with VM website.
Every time I answer the captcha's request I receive this message "For security reasons, please confirm you're not a robot below".
It doesn't matter if I delete cache, history, passwords, EVERYTHING. It still fails to log me in.
It also doesn't matter if I use Google chrome, Internet explorer or Safari. It still does not let me log in.
If I can't login by the end of the day I will be terminating my account.
The thousands of other people that have left messages trying to fix this issue to no avail are also extremely annoyed.
An extremely obvious problem and there has so far been no attempt to solve the issue. This has to be one of the most ridiculous issues I've ever seen and the fact that so many people have complained and VM have yet to address is just shows how completely incompetent or uncaring they really are.
I will now waste my time by phoning "someone" (there is no clear route to what area I need to talk with) and waste a good hour or two trying to solve what is their cause and now my problem.
Re: Very simple. VM failed captcha program means I cant login
16-01-201716:25 - edited 16-01-201716:35
Welcome to the circus. I've been trying to make myself clear for months.(as you can see from my posts) Sometimes it's (almost) logical sometimes not. Supposed to be a security tool. Secure ok if you can't get in. I'm not on my own though.