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Taphappy
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VM Rewards

I received an email from VM Rewards on 12 Jan.informing me that I had been handpicked to receive Sky Sports at no extra cost for the next six week.

It also stated that the Sky Sports Channels had been added to my line up and all I had to do was tune in. Unfortunately this has not happened and I cannot access the Sports Channels. Can you help with this matter or is the email a hoax.

 

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Superuser
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Message 2 of 7
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Re: VM Rewards

hiya @Taphappy welcome to the virignmedia community forum, sadly the forum team cant deal with package changed adding on/taking off, best to have chat with customer services via 150 / 0345 454 1111 chat http://contact.virginmedia.com (using PC/laptop)
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Taphappy
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Re: VM Rewards

Thanks, have contacted customer services and problem solved.

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koolaid
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Message 4 of 7
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Re: VM Rewards

Did you get sky sports or is it a hoax?

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koolaid
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Re: VM Rewards

Got this from Virgin

 

I can confirm that the e-mail was not sent by us. We request you not to disclose any personal information or bank details to such e-mails. Our team is aware of these kind of e-mails and working on it so that our customers can stop receiving it. Please ignore the e-mail. If you want you can also report it by visiting the link
http://netreport.virginmedia.com/netreport/

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koolaid
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Re: VM Rewards

Got this from virgin

 

I can confirm that the e-mail was not sent by us. We request you not to disclose any personal information or bank details to such e-mails. Our team is aware of these kind of e-mails and working on it so that our customers can stop receiving it. Please ignore the e-mail. If you want you can also report it by visiting the link
http://netreport.virginmedia.com/netreport/

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Taphappy
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Message 7 of 7
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Re: VM Rewards

Koolaid

Hi, Not a hoax, I am receiving Sky Sports.

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