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ScottWv10
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VIVID 200 Gamer Upgrade price?

Can anybody tell me why it costs so much to upgrade?

I have Vivid 200 already but when i go to upgrades is says to upgrade to vivid 200 (Witch i already have) for an extra £22.04a month? 

and for vivid 200 Gamer its an extra £27.04 a month?

Like whats going on here, why is is telling me i can upgrade to something i already have for extra money? need an answer with this as i want to upgrade to the gamer but the extras i would get are not worth £27 extra a month considering im already on Vivid 200..... Thanks.

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some
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Re: VIVID 200 Gamer Upgrade price?

I had the exact same problem. Currently paying £58 for Vivid 200 + phone and they wanted to charge me £80 to upgrade to Vivid 200 Gamer + phone. Did the online chat and they offered me £50 but then e-mailed me saying it was £69. Did the chat again and was offered it for £58 with a new 12 month contract, but said no. If you want it cheaper try the chat but make sure you confirm it a couple of times and make sure it's a total price they're telling you rather than a price without the phone line, which I feel like they were telling me in an effort to be confusing.

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Forum Team
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Re: VIVID 200 Gamer Upgrade price?

Hi ScottWv10, 

 

Thanks for your post and a big welcome to the Community Smiley Happy

 

Something has clearly gone wrong here so we will need to take a closer look at things. Give the team a call on 150 / 0345 454 1111 and they will be able to check the correct prices for upgrading Smiley Happy

 

Keep me posted on how you get on. 

 

Thanks,

Kath_F
Forum Team

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