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reidm99
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Upgrade to 200 Mbp?

Hi,

When I log in to my account I get the following message:

"Your speed upgrade will be ready to take your connection from up to 152Mbps to up to 200Mbps. It's all thanks to DOCSIS® - the magic in our cables. Look out for it between May 2017 and July 2017
Discover more with broadband "

Next to it is a button link "Find out more".
Great, so I click the link but it gives me :-
http://store.virginmedia.com/content/dam/eSales/Downloads/010716_Everyday_Call_Charges.pdf

Which is useful in a way, but somewhat disappointing in the context of the message.
It also doesn't bode well for the upgrade to actually take place, bearing in mind I first had a message like that 2 years ago.

Can anyone confirm or otherwise if my upgrade is actually going ahead in February?

Thanks, Reidm99

 

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Forum Team
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Re: Upgrade to 200 Mbp?

Hi reidm99, 

 

Thanks for your post and apologies to hear you're getting conflicting information about your speed upgrade. 

 

Give the team a call on 150 / 0345 454 1111 so they can double check this for you. Smiley Happy

 

Let us know what they say. 

 

Thanks,

Kath_F
Forum Team

Merry Christmas & a Happy New Year

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