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Billyboyamymay
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Message 1 of 5
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Unable to match new customer OFFERS!!

How can virgin justify being able to offer new customer deals but none for existing customers? Would rather hubby cancels contract sends back equipment and then I take out new contract and they send out new equipment???? How on earth does this makes sense????
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Superuser
Superuser
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Message 2 of 5
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Re: Unable to match new customer OFFERS!!

You can't cancel and immediately become a new customer. You have to wait 6 months.

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Billyboyamymay
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Message 3 of 5
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Re: Unable to match new customer OFFERS!!

Hi as the first contract was in my hubby's name only. I have been able to set up new contract in my name in order to make the most of new customer discounts...
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fatblokefletch
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Re: Unable to match new customer OFFERS!!

When you first joined Virgin, you more than likely enjoyed an introductory offer of some kind.

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frank_gm
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Message 5 of 5
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Re: Unable to match new customer OFFERS!!

There is much to criticise about VM but this topic does tend to amuse me.

We have posters complaining that VM offer deals to new customers which favour them against current customers and then proudly announce that they are going to Sky, BT, whoever, as they have been offered a new customer deal, which favours them rather than the current customers of said company.

A tad hypocritical?

Nice to be able to post again, after their mistake (removed by the Censorship team).
¡No Pasarán!
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