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adamski2010
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Unable to change package online

Hi,

I'm trying to change my package online but I get "Unable to change online, please call..." etc.

Is anyone from VM able to have a look at this?

Many Thanks.

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Superuser
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Re: Unable to change package online

They can take a look but likely wont be able to fix it.

The online upgrade options only work when you are on a vanilla, current package and want to get sommat extra.

Any other changes need done manually, including (for example) if you have a second TiVo or a legacy package for broadband.

150, thinking of leaving us during UK office hours is your best bet.

 


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