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ianp3651
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Tv package

how do I cancel my tv package

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Superuser
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Re: Tv package

hiya @ianp3651 your best bet is to have a chat with customer relations choosing option 1 - 5 - 4 (thinking of leaving us), they deal with any removal of service, also you need to give 30 days notification to remove any services/channels.. you could try via the online chat http://contact.virignmedia.com (using PC/laptop) but that is very popular or could speak to customer services.
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Superuser
Superuser
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Message 2 of 3
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Helpful Answer

Re: Tv package

hiya @ianp3651 your best bet is to have a chat with customer relations choosing option 1 - 5 - 4 (thinking of leaving us), they deal with any removal of service, also you need to give 30 days notification to remove any services/channels.. you could try via the online chat http://contact.virignmedia.com (using PC/laptop) but that is very popular or could speak to customer services.
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If someone's helped you out say thanks by clicking on the thumbs up. If someone's solved your problem, why not mark their message as an Accepted Solution
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Forum Team
Forum Team
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Re: Tv package

Thanks for helping out there paultechy.

Just so you know you can find full details of how to disconnect services with us here: http://virg.in/leavingVM.

Best,

Michael_JK
Forum Team

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