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megan1989
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Trying to cancel engineer appointment for Monday 14th

Hi There,

 

I am trying to cancel an engineer appointment I scheduled for Monday 14th and I cannot locate anywhere on the website where to do this. Apparently I should see the appointment at the page on My Account but I cannot see this anywhere!

 

Once again Virgin's website is impossible to use!

 

 

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Re: Trying to cancel engineer appointment for Monday 14th

Hello megan1989,

 

Thanks for posting and a big welcome to the forum!

 

I can help you with cancelling your appointment. Let me confirm your address and I'll get this sorted right away.

 

I've sent you a PM (purple envelope, top right) to confirm your info.

Speak with you soon,

Take care.

Heather_J

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