Menu
Reply
  • 1
  • 0
  • 0
Ajk96
Joining in
62 Views
Message 1 of 2
Flag for a moderator

Technical issue

I reported to the Virginia media about three weeks ago regarding the main connection cabinet door are opened. I was told over the phone our technician will come out and shut the doors. I have been waiting no one came out. Cabinet doors are opened and kids are playing with cables. I believe virgin media customer service team doesn't care about the customers. I have really concern with my broadband connection because my broadband cable came out from same cabinet.

0 Kudos
Reply
  • 5.47K
  • 278
  • 1.2K
Superuser
Superuser
37 Views
Message 2 of 2
Flag for a moderator

Re: Technical issue

0330 333 0444 damaged cabinet number


That's the direct line for damaged cabinets, not sure it will be used by the team until Monday though.



If you are really concerned get some duct tape around it, I know I would be doing that if mine was open until VM came.
~~~~~~~~~~~~~~~~~~~~~~~~~
All posts made are personal opinions as I do not work for VirginMedia.
Kudo's a post if you find it useful and want to say thanks
Mark a post as a helpful answer if it answers your question

0 Kudos
Reply