I've already reported an open street cabinet, but nothing's been done about it. It's outside 1 Masson Avenue, South Ruislip, HA4 6QU. The doors are propped up against it, but the wires are open to the elements and spilling out. This is a road leading to a school, so I don't think you want kids getting in there with the PSU and connections for the whole street. Surely it's better to get someone out to fix the doors now, than wait and have to fix all the connections for the whole street?
Open & damaged cabs are an ongoing VM issue. There has been one open near me for over 4 weeks now, & despite both reporting it myself & having the Forum Team here follow it up, the cab still remains open.
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile
I have reported twice well 3 times including tonight plus also completed the online form last week for a cabinet which has been open since Christmas time. Call centre told me earliest engineer was Feb. I told them I don't think this is good enough and it benefits VM more than me and it's only a quick job to at least close the door. Anyway called back on Sunday again was told 24-48 hours so thought ok now they understand me. Today is Wednesday cabinet is still open! Called up again and was told nearest engineer was end of Jan. So I asked to speak to supervisor because I just don't think I am being understood or how simple it is to even just close the door especially when there's loads of VM vans living in the area I'm sure it would be hard for Someone to close the door and then if your gonna check it do it whenever you want. But the fact this door is still open is just bugging me as it so simple and I don't except Feb as good enough time for a resolution. Bear in mind god know what is in there if a kid plays with it or water gets in. Still not sure when this will get looked at. Please can someone sensible prioritise or send engineers where needed just because it doesn't fit the spreadsheet of available engineers. You'll soon be down here when the water or local yobs damage it so why not save yourselves some time and close the door. Rant over Thanks