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Noddingdog63
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Still not received my £50 for joining Virgin Media.

Set up my Virgin Media in November and paid my first bill but was hoping to hear something about the £50 fee because a friend referred me. Would be grateful if anyone has an answer to my problem.

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Re: Still not received my £50 for joining Virgin Media.

Hi Noddingdog63,

 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community Smiley Happy

 

I'm really sorry to hear that you hadn't received your credit when you posted here. Checking the account I can see you have since spoken to the team regarding this and they have sorted it out for you. 

 

If you have any further issues, pop back and let me know.

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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Re: Still not received my £50 for joining Virgin Media.

Hi Noddingdog63,

 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community Smiley Happy

 

I'm really sorry to hear that you hadn't received your credit when you posted here. Checking the account I can see you have since spoken to the team regarding this and they have sorted it out for you. 

 

If you have any further issues, pop back and let me know.

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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Noddingdog63
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Re: Still not received my £50 for joining Virgin Media.

Yes thanks Kath it has been sorted out now.
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MARCWILSON1
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Re: Still not received my £50 for joining Virgin Media.

my freind recomended me and i still have not received my £50 joining fee

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Re: Still not received my £50 for joining Virgin Media.

Hi MARCWILSON1,

 

Thanks for your post and welcome to the Community Smiley Happy

 

I'm really sorry to hear that you haven't received your credit yet. Checking the account I'm not seeing any link on there to show you've been referred. Do you know if your referrer has received their credit yet? 

 

When you joined via the refer a friend scheme, you would have received an email. If you still have this I can look into this further for you. I have sent you a private message with some information on where to go from here. Just click on the little plum envelope at the top right hand side of the page to access your inbox.

 

Speak soon, 

Kath_F
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Tech fan? Have you read our Digital life blog yet? Check it out



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Chinners84
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Re: Still not received my £50 for joining Virgin Media.

Hi, 

 

Same problem here. Referrer hasnt received credit either. Joined back in October and have my referral code and email. Can someone get back to me about this?

 

Many Thanks 

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Re: Still not received my £50 for joining Virgin Media.

Hi Chinner84

Many thanks for taking the time to get in touch with us about the Refer A Friend offer.

I appreciate you joining us on the forums too, it's great to have you with us Smiley Happy

In order for me to look into this further for you I need you to confirm some information for me.

If you could send a private message to me with your name and full address, and the email you have with the referral details, I can then flag this to the teams for you and will get back to you as soon as I can with their updates.

To PM me, simply:

  • Click on my forum name on the left of this post.
  • Go to my profile.
  • On the right had side, select the 'send me a message' option.

Once you've popped those details to me I'll be back in touch to confirm what we have done for you and what to expect next Smiley Happy

Many thanks.

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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