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ianjayne
Fibre optic
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Message 1 of 8
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Speed boost

 Posted on my account.
 
'Hold on tight. Your speed boost is on the way…

Your speed upgrade will be ready to take your connection from up to 50Mbps to up to 70Mbps. It's all thanks to DOCSIS® - the magic in our cables. Look out for it between January 2017 and January 2017.'

So anytime now then.

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Dave_cq
Trouble shooter
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Message 2 of 8
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Re: Speed boost

I haven't seen the 'between' dates quoting the same month before so perhaps you are about to be boosted ... Ooohhh Matron!

Over a period of 18 months my 'Your speed boost is on the way' got put back numerous times.  When it did finally arrive I got an email informing me, but I still had to phone up VM because nobody had activated it at their end.

It was worth waiting for though and more recently the 70mbps config has been uprated to 80.5mbps without any fanfares.  I get 76mbps during the daytime but it falls off a bit when the neighbours get home from school and work and switch on.

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

Electron
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ianjayne
Fibre optic
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Message 3 of 8
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Re: Speed boost

Ha ha out of curiosity I clicked on the 'find out more button'  It gave me the phone charges PDF booklet.  Deary me!  Whats that all about?

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Dave_cq
Trouble shooter
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Message 4 of 8
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Re: Speed boost


ianjayne wrote:

Ha ha out of curiosity I clicked on the 'find out more button'  It gave me the phone charges PDF booklet.  Deary me!  Whats that all about?


I don't belieeeeeve it.   Smiley LOL     Welcome to Virgin Mediocre.

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

Electron
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ianjayne
Fibre optic
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Message 5 of 8
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Re: Speed boost

Still waiting.
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Forum Team
Forum Team
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Message 6 of 8
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Re: Speed boost

Sorry for the wait with this ianjayne,

 

I've had a look into this for you and I can see that the upgrade is indeed still pending at the moment to process for you.

 

You'll receive a notification when this is ready to be applied.

 

Many thanks and apologies for any inconvenience caused,

 

Nat_J

 

 


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woodster0273
Joining in
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Message 7 of 8
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Re: Speed boost

You're lucky, mine says

Hold on tight. Your speed boost is on the way…

Your speed upgrade will be ready to take your connection from up to 152Mbps to up to 200Mbps. It's all thanks to DOCSIS® - the magic in our cables. Look out for it between July 2015 and July 2015

Discover more with broadband

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ianjayne
Fibre optic
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Message 8 of 8
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Re: Speed boost

Now gone to June /July 2017
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