Very sensible publishing your address on a public forum which any one can read. Next caller at the front door someone impersonating VM to gain access. Please read the Forum rules before posting. NO PERSONAL DETAILS. Protect your privacy. In any event if you want this phone in and get the pack. Depending on the equipment you have you may not need to return anything. The Forum staff will take about a week to read this. I have asked the Mods to remove your address anyway.
Sorry to be direct but sometimes we are our own worst enemies.
Superuser 2017/18 Use Kudos to say thanks Mark answer as "helpful" only when the problem is solved Please don't send me private messages unless I ask you to. I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.