Thanks for dropping your post on the forums to us
I appreciate you are looking for a label to return the TiVo® box to us and I can see that you have another post thread running here regarding this: Returns label not received
We have looked into this for you on that thread and to save confusion I will close this one down for you while we support you on the other
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"