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Giles1
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Recycling

I've had my Virgin box replaced & want to the return the older one, which is a Samsung model, but the pamphlet that came with the new box states the return details are inside, but they aren't.

there is a sticker that says go to recycle-more.co.uk but that just directs me to my local recycling centre 'tip' not to a 'distributor take back scheme'

so I'm a bit confused on what to do with it.

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Superuser
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Re: Recycling

At your local recycling centre there will be a section for electrical items and the cost of processing these are in part funded by the Distributor Takeback Scheme.

That's why the label and site direct you to your local recycling centre.
**********************************
I work for Virgin Media - but all opinions posted here are my own

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DavidJWalker
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Re: Recycling

recycle it or ask virgin media about a return the older one you can't sell it becuse it been used and linked to your account

Using VIVID 350 Optical Fibre, Player TV, Talk Weekends



Just another VM user trying to help out so my answers may be wrong.
If you do like my answer please mark it as helpful; it may help others
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Superuser
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Helpful Answer

Re: Recycling

At your local recycling centre there will be a section for electrical items and the cost of processing these are in part funded by the Distributor Takeback Scheme.

That's why the label and site direct you to your local recycling centre.
**********************************
I work for Virgin Media - but all opinions posted here are my own