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fn3034
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Re-connection Complaints

Over the past 2 weeks I have rung 7 times sent a letter and contacted via Facebook with promises I would be reconnected within either 48hrs, 24hrs or first thing in morning all these times have past and no every gets back to me. Why.... thought I would try this, but not holding my breath...

[MOD EDIT: Subject heading changed to assist community]

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Superuser
Superuser
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Re: Re-connection Complaints

you will get an answer here but it takes VM up to a week to get to threads

____________________

Tony
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Forum Team
Forum Team
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Re: Complaints

Hi fn3034

I'm sorry to hear you have had some issues in trying to get reconnected with us.

If this is regarding an installation, non-pay disconnect or reconnection query due to an early disconnect then you would need to speak to the teams as you have in order to arrange this with us.

I appreciate you have done this multiple times as mentioned in your recent posts and I do hope that by now this has been sorted for you.

If not if you could please let us know so we can look at assisting you further with this.

Kind regards.


Forum Team

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