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hansi
Superfast
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Re: Directory entry

Can anyone at VM help me with this please. I want to make sure that my name is spelt correctly in the directory and i can't seem to make myself understood when I speak to someone on the phone, and I'm not signing the contract till it's corrected.

 

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hansi
Superfast
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Directory entry

I just received my docu sign contract for my new V6 box. However once again they have spelt my directory entry wrong and I have lost count of the number of times I have told them about this, The first letter is wrong so people looking for me in a directory would never find me. How can I correct this once and for all.

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Forum Team
Forum Team
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Re: Directory entry

Hi hansi, 

 

Thanks for your post and apologies to hear we've mis-spelt something. 

 

If you can pop me a private message with the correct spelling, I'll make sure it's updated at our end. 

 

Thanks,

Kath_F
Forum Team

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