Question from newby. Was told I would not have to pay anymore to my old supplier, as Virgin would pay
I was told by 'Jay' one of Virgin's sales force that if I changed from BT to Virgin, then Virgin would pay up to £100 and I wouldn't have to make anymore payments to BT. Imagine my surprise when I saw that BT have taken £63 from my account 3 weeks after signing up. Does anyone have any idea how I may claim this money back.