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mickofkempston
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Problem adding extra email addresses

I've tried to add an extra email address through "manage accounts". This seems to work, but I can't sign in using the new account details. Also the new account fails to display on the "manage accounts" screen.

If I try to add the new address again, the address appears to be taken.

Any ideas what might be going wrong?

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Re: Problem adding extra email addresses

Hi mickofkempston, 

 

Welcome to the forums, I am sorry to see you have had trouble adding new email addresses. 

 

I am assuming this is via My Virgin Media ?

 

What are the email addresses you are having trouble adding or which say they are already added? Pop the details across to me via PM (purple envelope, top right hand corner) and I will investigate further for you. 

 

Speak to you soon. 

 

Emma


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