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Dunnone74
On our wavelength
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Price query

After upgrading today,I was told on the phone by "Dominic" that my new monthly payment would be £48 and I've just received the confirmation email telling me it's £51,I don't understand ?
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backtothefuture
Fibre optic
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Re: Price query

It may be if you have upgraded part way through your billing period the extra £3 is for the part month in addition to the next full month at £48.

You would be best calling back and speaking to someone in Customer Services or use the Live Chat facility on the Virgin Media website if you would like to get confirmation in writing.

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