a week ago
I placed an online order on Sunday and received an email confirming I will soon get an email with a link to a contract but haven't received any correspondence from Virgin ever since. Can any moderator check?
Your order summary
Order ref: WS5098690
Order date: Sunday, February 11, 2018
- last edited
My apologies that the order you put through on the 11th and not processed by the time you posted.
This has since been updated since you posted to us and I hope everything is running okay for you.
Please keep us posted on how this is going and if we can help with anything else,
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"