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Caz
On our wavelength
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Phone costs puzzeling me

Can anyone tell me please what the extra cost of 'Talk more anytime' is on top of my previous just 'Talk Weekends'? It looks like I am been charged an extra £10.48, is this correct?

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J0hn
Super solver
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Message 2 of 7
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Re: Phone costs puzzeling me

this is directly from the "compare phone plane" webpage

Talk More Evenings & Weekends


Inclusive unlimited evening and weekend calls to UK landlines∆ and UK mobiles, plus calls to 0845 and 0870 numbersϪ.

Talk More Evenings & Weekends can only be added as an upgrade to Talk Weekends, once you’re already a subscriber.

£5 extra a month for 12 months



Talk More Anytime

Inclusive unlimited anytime calls to UK landlines∆ and UK mobiles, plus calls to 0845 and 0870 numbersϪ.

Talk More Anytime can only be added as an upgrade to Talk Weekends, once you’re already a subscriber.

£8 extra a month
for 12 months

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Caz
On our wavelength
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Re: Phone costs puzzeling me

Yes that is what I thought it was, looks like I'm been ripped off.

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Superuser
Superuser
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Re: Phone costs puzzeling me

Is it a recent change?

Remember that your first bill after a change may cover more than a standard month i.e it'll be the month in advance plus any additional days between when your change was added and the next available bill
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I work for Virgin Media - but all opinions posted here are my own
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Caz
On our wavelength
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Message 5 of 7
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Re: Phone costs puzzeling me

Yes its a recent change but I am looking at my old package compared to my new package. Its £10.48 more. I was paying presumably £1 extra before for talk weekends. By my reckoning I should be paying £7 extra. Unless of course my whole package has increased by £3.48 for some reason.

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Superuser
Superuser
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Message 6 of 7
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Re: Phone costs puzzeling me

There was a general price rise which amounted to £3.48 for most accounts that came into play after 1 November 2016.  So it looks as if that could be what you are seeing.

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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
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Caz
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Message 7 of 7
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Re: Phone costs puzzeling me

Thanks guys, I have just rung up and that was the case.

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