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Mr_SJC
Joining in
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Penalties for moving

Evening from a frustrated virgin....

Im currently paying £75+ per month for phone, tv and broadband but the broadband speed is a complete joke. Im supposed to be getting 200mb but im constantly getting between 1mb and 20mb, called support to be told that there is a fault due to be fixed in March, i was given a free number to call for updates but no offer of compensation.

Im seriously considering moving to BT / Sky but I want to keep my ntlworld.com email address and phone number. Does anyone know if this can be done? Its not a deal breaker - i just want what im paying for.

Thanks in advance Simon

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Dave_cq
Trouble shooter
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Re: Penalties for moving

Hi Simon,

Theoretically when you leave VM any email accounts you have will remain active for 90 days but some people have found they last longer ... no guarantee though.  Maybe time to switch to a non-ISP based email supplier such as Gmail.

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

Electron
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