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topspur
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Paper Billing

Hi

 

I need to revert to paper billing from e-billing but I can't see how do this online from my Virgin account. 

I would appreciate some guidance please.

Thank you.

PS I appreciate that paper billing will incur a monthly charge.

 

 

 

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Superuser
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Re: Paper Billing

hiya @topsupur welcome to the virginmedia community forum, to change back you would need to give customer services a callback 150 / 0345 454 1111, since you can view your bill online and print it off saves £1.75 per month.
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topspur
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Re: Paper Billing

Thanks for your reply,I'll give them a call,seems strange that you can't revert to paper billing online?
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Superuser
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Re: Paper Billing

hiya @topspur guess little amount of people want to revert back due to the increase of bill, and the ability to print off paper bill using website.
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