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Registered: ‎28-04-2013
Message 1 of 5 (720 Views)

Package prices

Hi im wondering roughly what other peoples bills are monthly n what kind of package they have... i feel as if im paying more every month

I have xl tv 200mb internet and just weekend calls on phone package no sky sports or movies and my bill is £117 for this month coming....is that the going rate as im seriously thinking bout leaving
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Message 2 of 5 (1,415 Views)
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confirmed by boyciebhoy
‎13-08-2017 22:18

Re: Package prices

No that definitely isn't the going rate! Could we see a screenshot of your bill? Personal details omitted obviously but just curious as to why it's so high.

I have XL TV, 2 boxes (V6 & V+) but only pay for 1, Sky Sports (£22 offer) VIVID 100 & Talk Unlimited for £91.50. Was £69.50 without Sky Sports. However, my bill will increase by £3.99 in October/November due to the annual price rises.

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TV: XL TV + Sky Sports (V6 & V+ HD)
Broadband: VIVID 100
Phone: Talk Unlimited

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Message 2 of 5 (1,416 Views)
Helpful Answer
confirmed by boyciebhoy
‎13-08-2017 22:18

Re: Package prices

No that definitely isn't the going rate! Could we see a screenshot of your bill? Personal details omitted obviously but just curious as to why it's so high.

I have XL TV, 2 boxes (V6 & V+) but only pay for 1, Sky Sports (£22 offer) VIVID 100 & Talk Unlimited for £91.50. Was £69.50 without Sky Sports. However, my bill will increase by £3.99 in October/November due to the annual price rises.

--------------------------
TV: XL TV + Sky Sports (V6 & V+ HD)
Broadband: VIVID 100
Phone: Talk Unlimited
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Message 3 of 5 (696 Views)

Re: Package prices

Big kahuna package £82.97 but every month my bill is higher looking for 117 this month..i dont understand how this works should my bill not be 82.97 every month (dont use house phone as were all mobiles)
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Message 4 of 5 (692 Views)

Re: Package prices

[ Edited ]

Right so the bundle cost is £82.97 + the line rental which is £19 = £101.97. Now we need to work out where the extra £15 comes into play.

There should be a breakdown of the charges, which must be coming from somewhere. Are you accessing pay-per-view content such as Virgin Movies on Demand at all? I know you said you don't use the landline, but are there any charges in this area?

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TV: XL TV + Sky Sports (V6 & V+ HD)
Broadband: VIVID 100
Phone: Talk Unlimited
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Message 5 of 5 (661 Views)

Re: Package prices

82.97 includes 19 for line rental...... i dont pay direct debit so think thats 10 extra which would take me too 92.97
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