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Bingley
Superfast
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Outstanding CS.

I have just called VM to change my services . I had the absolute pleasure of a young lady called Katie (not sure which centre I got through to), who was a pure delight to speak with. This is how a professional handles their job. Honestly it was the wow factor in customer service. I hope this young lady gets a recommendation from myself. Thank you Katie. Made my day. 

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Forum Team
Forum Team
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Re: Outstanding CS.

Hi Bingley

I really appreciate you getting in touch with us and taking the time to let us know about Katie’s awesome service to you.

I have passed this along as one of our internal recognition schemes and also messaged her manager to advise of her excellent commendation.

Thanks again and hope you have a lovely New Year Smiley Happy

 

Karen_A
Forum Team

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