Menu
Reply
  • 2
  • 0
  • 0
Bis1
Joining in
134 Views
Message 1 of 4
Flag for a moderator

Outside cables cover

hi, there is no cover over the cables from the ground to the inside of my house leaving exposed cables which could be dangerous especially with children playing. I have made two calls to Virgin and both times they have promised that someone will fix this, the last call over a week ago promised an engineer would come within 48hours but no one has come. How can I get this fixed?

0 Kudos
Reply
  • 5.98K
  • 160
  • 417
Forum Team
Forum Team
110 Views
Message 2 of 4
Flag for a moderator

Re: Outside cables cover

Thanks for letting us know about this Bis1,

 

I'd like to take ownership of this and get this sorted for you.

 

I've sent you a private message so that we can arrange this.

 

Speak soon,

 

Nat_J


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply
  • 2
  • 0
  • 0
Bis1
Joining in
88 Views
Message 3 of 4
Flag for a moderator

Re: Outside cables cover

A very nice man from Virgin has come and covered the cables.  Thank you for sorting this out for us.

0 Kudos
Reply
  • 5.98K
  • 160
  • 417
Forum Team
Forum Team
79 Views
Message 4 of 4
Flag for a moderator

Re: Outside cables cover

Fantastic news Bis1,

 

No worries at all. Happy to help. Smiley Happy

 

Let me know if I can assist with anything more.

 

Take care,

 

Nat_J

 


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply