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Cakes_81
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Outside box broken and cables exposed/causing issues

Hi, the box on the outside of my house where the cables go in was damaged when I got my virgin broadband installed last month. The little clips holding the cover on broke off, I guess they were brittle, and since then the cover has come off and shattered/disappeared, leaving the cables exposed to the weather and presenting a trip hazard because the front of my house is directly on a path, and there's quite a lot of slack cable that I have tried unsuccessfully to pin back into the cover-less box.

would it be possible please to arrange an engineer to visit and put a new cover on the box and make sure it doesn't come off again?

Many thanks!
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Cakes_81
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Re: Outside box broken and cables exposed/causing issues

Is the forum team able to assist please? Cheers.

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Superuser
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Re: Outside box broken and cables exposed/causing issues

@Forum_Team one that got missed that should be a simple fix. Smiley Happy

 

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Forum Team
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Re: Outside box broken and cables exposed/causing issues

Hi Cakes_81,

I've sent you a private message, please get back to me if you still need help.

Thanks,

 

Michael_JK
Forum Team

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