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scottyboydfc
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Outbound Retentions? - SOLVED

***This has now been dealt with by Virgin Media to my satisfaction***

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Superuser
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Re: Outbound Retentions?

There's no guarantee you'll get a call. After all, you did cancel stating the price increase as a reason and your wish to not pay cancellation charges.

You can't expect the same deal as a new customer and you can't become a new customer immediately, having just cancelled.

You can cancel your cancellation and continue with price increase or accept what you're offered with a new minimum contract period.

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