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So1
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Ordering Hub 3 without a mobile phone

Tried to order the Hub 3.0 (which I don't really want but have to get) but the program will not accept my order because I do not have a mobile phone number to give. I gave my email why isn't that enough?

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Re: Ordering Hub 3 without a mobile phone

Hi So1, 

 

Thanks for your post and welcome to the forums. It's nice having you on board with us in the Community Smiley Happy 

 

I'm sorry to hear that your order hasn't been accepted due to not being able to enter a mobile number. Do you have a landline number you can enter instead? 

 

If not then speak to the team via Web chat here: Contact Us and follow the options for: Buying or Upgrading > Upgrade my Broadband package > Chat Online

 

The team there can process the upgrade for you. 

 

If you have any further questions or queries, let us know Smiley Happy 

 

Thanks, 

Kath_F
Forum Team

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