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therock247uk
On our wavelength
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No contact form anymore?

Can't find it anywhere anymore Virgin really want to go this way? I have to call? listening to music or some automated bot/voice? No human Contact?

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Superuser
Superuser
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Re: No contact form anymore?

There are online chat options available on Contact Us, in addition to the call options.
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I work for Virgin Media - but all opinions posted here are my own
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cybmole
Community elder
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Re: No contact form anymore?


BenMcr wrote:
There are online chat options available on Contact Us, in addition to the call options.

correction There are SORRY WE ARE BUSY TRY LATER online chat options, all part of your we pretend we care package.

there is NO valid excuse for not offering an enquiry form / ticketing system, nor for employing script monkeys who can't understand the problem, in the off -shore call centres

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therock247uk
On our wavelength
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Re: No contact form anymore?

I so agree with that!!
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