Hi,I had an email awhile ago saying you was upgrading my spend and that you'd be sending me a new super hub, but I've yet to receive it.Ninko
[MOD EDIT: Subject heading changed to assist community]
Thanks for your post and apologies to hear you haven't received your new hub since receiving your email.
In order to get this sorted we'll need you to give the team a call on 150 / 0345 454 1111.
They can check things with you and get the new hub sent out
Come back and let us know how it goes.
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