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Anna17
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New customer offers for existing customer

Hi everyone. So currently I have cancelled my virgin services due to the ever increasing prices and its due to be all turned off on 30th Nov. So I am looking at new internet providers and see as a new customer you can get broadband for only £18...but not if you are existing! Do I need to waiting for the 30th to come and go and then re-join or is there another easier way? Or should I just go to Sky?! Thanks in advance.

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Superuser
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Re: New customer offers for existing customer

As you have cancelled already, you have already spoken to the people with whom to negotiate and secure a better deal.

You may get a call to further discuss any options you have.

What you cannot do is cancel and return immediately to become a new customer. You will have to wait six months to do that.

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Anna17
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Re: New customer offers for existing customer

Cool, thanks. The person I spoke to to cancel didn't seem to fussed about trying to keep me on and just did it! Thanks for your reply...Sky it is then! :-)

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