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Stressed1
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Need to speak to someone

Can someone from virgin phone me. I don't have any paper with account details.

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Re: Need to speak to someone

Call 150 from your virgin phone line or 0345 454 1111 from any other phone.

 

Your account details will be on email bills if you receive them or they can find your account via other methods, you will be waiting a week for a text reply here.

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Re: Need to speak to someone

Hi Stressed1

Thanks for getting in touch with us about the account number.

In order to find this if you have your log in details for My Virgin Media  and access your bill you will be able to find this.

If you have not yet registered for this or don't know your log in for this then if you could contact the teams via 150 or 0345 454 1111 or via Webchat  , our teams can clear security with you and look into helping you with this.

They would be unable to provide the account number over the phone or Webchat but using these options they can support you getting access to My Virgin Media so that you can find this yourself.

If you need anything else, just give us a shout Smiley Happy

Karen_A

Nadolig Llawen a Blwyddyn Newydd Dda