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Shumailarafi
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Need help for account number problem

Hi I have get Virgin broadband in 2013. I want sign up online to change my direct debit. But when I give account number in sign up process, it says I have to put 9 digits, but I have 8 digits account number on my bill. Plz help me in this problem.
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Superuser
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Re: Need help for account number problem

If you add a 0 to the start this should do about the trick, if doesn't work best having chat to customer services they can do it for you
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