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Ishoko
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My credit record is showing not good With virgin can anyone help me please?

My credit record is showing not good with virgin can anyone help me out ? Or if there's any email that I can try to write to so I can get it sort it as I'm applying to get a mortgage
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Re: My credit record is showing not good With virgin can anyone help me please?

Hi Ishoko,

 

Thanks for your post and welcome to the forums Smiley Happy 

 

You can contact the credit amendments team using the following details:

By phone on: 0800 052 0290. They are open Monday - Friday 10:00 - 18:00 and Saturday 09:00 - 13:00. They are closed on Sundays.

 

By post at: 

Consumer Underwriting

Virgin Media

Eagle Court 3

Coventry Road

Sheldon

Birmingham

B26 3RZ

 

Or via Email: creditfileamendments@virginmedia.co.uk

 

The only time they will make a change to the file though is if we've made a mistake.

 

I hope that helps. 

 

Thanks,

Kath_F
Forum Team

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