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ajm968
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My Virgin Media website is down... how long for?

I have been trying to get onto 'My Virgin Media' to review bills etc, I have apparently received one in PDF format, but the email looks SPAM, so I want to check the source, as good 'anti-spam' policy says we should.

This message has been there for days...

We're making some essential changes

We’re doing some work on My Virgin Media at the moment as part of an upgrade to provide you with an even better service.

We're sorry this part of the site isn’t available at the moment. Everything will be back to normal again soon, so please come back and try again shortly.

Email isn't affected, so you can send and receive messages as normal.

If your email address ends in @VirginMedia.com click here
If your email address ends in @ntlworld.com click here
If your email address ends in @blueyonder.co.uk click here
If your email address ends in @virgin.net click here

[MOD EDIT]

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Dave_cq
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Message 2 of 3
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Re: My Virgin Media website is down... how long for?

Oh great!  I'm getting this again too.  I thought they had sorted this out, it was working fine yesterday and this morning.  What a shambles.

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

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Gary1954
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Re: My Virgin Media website is down... how long for?

I have been getting this all week. never seen such a terrible service. due to this and trying to order a phone this monday. spent all day due to site problems. went to virgin shop. cancelled order. note spoke with 9 different people on phone as shop staff could not help my day wasted. have also requested any call charges to them be refunded. will wait and see.. add insult to injury my virgin media bill has increased again. just after being informed of "FREE " broadband boost. . it appears that virgin now treat their existing customers with contempt. speeds do not attain what it says and pay more for less service. now looking at going to another provider. may get charged approx same per month, but will get all of their all of their top services.

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