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morrisca
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My Virgin Media Account

Anyone else experienced this?

I'm trying to create a Virgin Media account, yet when I type my account number in to set up a profile, it keeps telling me the number is invalid and not the correct amount of digits.

Along with this- I'm trying to upgrade my Broadband as i'm currently being massively ripped off with Virgin, and after calling them they continue to tell me that they can't offer me a better deal as an existing customer?

Pretty fed up of having to keep swapping between Sky and Virgin! 

 

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Superuser
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Re: My Virgin Media Account

The 'too short' account number is often fixed by adding a 0 to the beginning of the number.
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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.