Maybe not a question but never mind. My signal is poor downstairs on my phone and tablet. I asked VM for the cost to move my router from upstairs to downstairs, -- answer £100. Yes I use a wifi extended now which helps somewhat but still not brill. I think that cost is a little high for maybe 20mins work. Any thoughts??
Thanks Nat J, been there done that and got the 'T' shirt. As the router is a stand alone plug in unit connected by a cable I obtained a length of cable with connecter. Unpluged the unit lengthend the cable via my extension reconnected the cable to the router. I was then able to reposition my router in an other area to obtain a slightly better reception. Total cost was about £7. Semi result. Regards to all.
Fine if the cable & connectors are the correct spec for VM's cable services, which at that price I can guarantee they are not. Sub standard cables & connectors are notorious for introducing noise onto the local network which could affect all your neighbours BB & TV services. If you are found to be the source of the noise your bill could end up even bigger than calling VM out in the first place.
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile
NEWBEE2 wrote: My signal is poor downstairs on my phone and tablet. I asked VM for the cost to move my router from upstairs to downstairs, -- answer £100. Yes I use a wifi extended now which helps somewhat but still not brill. I think that cost is a little high for maybe 20mins work. Any thoughts??
Put the router in the middle of the room, or a least don't hide it. Use the 5G channel if you can. There is a lot of interference on the 2G Channel, partuclarly if you live in a terrace and your neighbours have wifi. Put the wifi extender in the hallway and keep the doors open. Unless you live in Buckingham Palace the superhub will give a good signal, the only place I don't get a strong signal is in the loft thanks to all the steel in the floor, but the wifi extender works a treat.
I have the super hub latest router in the back bedroom upstairs and have just installed a nest cam out the front of the house and keeps disconnecting and the error code is WiFi signal not strong enough and nest have recommended I move the router into the front bedroom nearer the cam will VM charge me for this? Surely the signal should strong enough to reach the front of the house!