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loststateofdan
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Moving in together two accounts

Hiya me and my girlfriend are moving in together and we both have Virgin media accounts If my girlfriend can't cancel her account, i was wondering if there was a way of joining these accounts to say add Tv to my internet package?

 

Cheers

Dan

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jb66
Alessandro Volta
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Re: Moving in together two accounts

You need to cancel the account that is out of contract and move the account which is in contract to the house you are living in

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Forum Team
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Re: Moving in together two accounts

Hi loststateofdan, 

 

Thanks for your post and welcome to the forums. It's really great having you on board with us and even better to hear your good news Smiley Happy 

 

I'm with jb66 on this one. The best thing to do would be to find out which of you, if either of you are in contract. Cancel whichever account isn't in contract and then just do a package change on the account you're keeping to ensure you're getting whichever services you want Smiley Happy

 

Speak to the team on 150 / 0345 454 1111 for them to check things out for you.

 

Let us know how it goes. 

 

Thanks,

Kath_F
Forum Team

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