I'm moving shortly and want to take Virgin with me and have access on the day I move in. However the Indian call centre do not seem geared up to the UK completion set up and don't seem to realise that I don't know exactly what time I will be getting the keys to the new property. Anyone else encountered this and how did they get round it?
Superuser 2017/18 Use Kudos to say thanks Mark answer as "helpful" only when the problem is solved Please don't send me private messages unless I ask you to. I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.