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kaur1
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Lefft Virgin but Virgin has not sent cheque for money the owe me

I have left virgin in January around the 19th and since my account was in credit (referred a few friends) virgin owe me money. I called them twice and they told me I should get the cheque sent to me after a month.

Its now been two months. So Where is the cheque? Do I have to take time out of my busy life and call them every day for my money to be sent?

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Superuser
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Re: Lefft Virgin but Virgin has not sent cheque for money the owe me

The cheque is normally issued 45 days after account closure, it will be around 5 Days for the forum admin to reply..
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Forum Team
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Re: Lefft Virgin but Virgin has not sent cheque for money the owe me

Hi kaur1 and welcome to the community Smiley Happy

Cheque refunds are processed 35 days after disconnection and usually arrive within 10 days through the post.

Has your cheque arrived yet? Let us know if not and we'll be happy to assist you further.

Best,

Michael_JK
Forum Team

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