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Maxeyboy
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Leaving Virgin

I may have posted this before. How on earth do you speak with anyone from Virgin??? I am leaving Virgin and want to confirm details such as the termination date and when the equipment will be collected. When I did speak with someone some time ago, he was unhelpful and rude. Anybody any suggestions (Clean ones preferably) 

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Dave_cq
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Re: Leaving Virgin

Have you tried phoning the UK based Retentions Team ... 150 from a VM phone or 0345 454 1111 from any other phone and select the prompts  1  >  4  >  5  to 'Thinking of leaving us'.

 

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

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Maxeyboy
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Re: Leaving Virgin

Tried that without any success. 'Just left hanging on.

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