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Registered: ‎25-10-2016
Message 1 of 3 (548 Views)

Just found out i never needed a Virgin phone line :(

Whilst chatting to a friend today, he told me he has virgin Broadband and TV but no phone line,

I said I was told I had to have phone line as well has BB & TV, 

So I`ve been paying for phone line I never needed since 2011,

 

Is there anything I can do about it IE REFUND Smiley Happy Smiley Happy


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Alessandro Volta
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Registered: ‎08-03-2010
Message 2 of 3 (1,064 Views)
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confirmed by mobilemick
‎13-05-2017 20:06

Re: Just found out i never needed a Virgin phone line :(

It costs roughly £1 more for a package that has no phone line. No refund due

See where this Helpful Answer was posted


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Alessandro Volta
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Registered: ‎08-03-2010
Message 2 of 3 (1,065 Views)
Helpful Answer
confirmed by mobilemick
‎13-05-2017 20:06

Re: Just found out i never needed a Virgin phone line :(

It costs roughly £1 more for a package that has no phone line. No refund due
Community elder
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Registered: ‎28-08-2009
Message 3 of 3 (542 Views)

Re: Just found out i never needed a Virgin phone line :(

They don't do  refunds - you accepted the contract.

all you can do is leave when it ends, but check what your friend is paying. Virgin structure their bundles so broadband only costs almost as much as a basic  BB + TV + phone deal