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Dan_Lisa
Joining in
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Joining + Spotter

I am thinking of Switching my TV/Phone/Broadband from Sky as Virgin have some tempting deals as I live in a newly networked area, however when I have gone online to check what products are available at my address it lists every house number on my street except my house ??

I went onto the web chat and an advisor told me that I needed to fill in a form to request a spotter out to check availability, which I did, but nearly 2 weeks later I am yet to hear anything from Virgin.

Is there a way to speed up this process

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Forum Team
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Re: Joining + Spotter

Hi Dan_Lisa

Thanks for taking the time to join us on the forums and for getting in touch about the options to have services at your address Smiley Happy

In order to chase this further with our teams if you have not heard back from them yet then if you could drop a call to our Sales team via 0800 183 1234, they will also be able to book a Spotter for you.

Keep us posted on how this goes for you Smiley Happy

Karen_A

Merry Christmas and a Happy New Year



Nadolig Llawen a Blwyddyn Newydd Dda




Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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