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steve0088
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Internet Disconnecting and Fluctuating with Mostly Unusable Speeds

During the last two days my Internet connection has been terrible. It occasionally works for 15 minutes but keeps dropping out.

I've turned the hub on and off many times but the problem keeps happening. I had this same problem before and replacing the hub fixed the problem but I did see that area 21 was having work done on an 'Intermittent Connection' problem that was meant to be fixed by 6pm today.

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Re: Internet Disconnecting and Fluctuating with Mostly Unusable Speeds

Hi steve0088,

 

Thanks for posting!

 

Sorry to hear you're having trouble with your connection.

 

There's still currently an issue with the network in your area causing intermittent connection - Ref.(F005051782). Our technicians are working to get this sorted as soon as possible and have set a review date of 10th February.

 

I'll check back with you on the review day to check for updates.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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steve0088
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Re: Internet Disconnecting and Fluctuating with Mostly Unusable Speeds

Hi Josh,

The connection returned to normal after two days of fluctuating. Actually it doubled in speed and has been stable since then, so hopefully it will be ok from now on.

Thanks. 

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Re: Internet Disconnecting and Fluctuating with Mostly Unusable Speeds

Hi steve0088,

 

Thanks for getting back to me!

 

Glad to hear it's working again. Keep an eye on it and give me a shout if you get any trouble.

 

All the best! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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