Does anyone know how to reduce your monthly package or bill without starting a new 12 month contract? I need to lower my bills but have been informed i have an 18 month contract and for the remaining 6 month i cannot reduce my billls without taking out a new 12 month agreement! I cannot commit to 12 months right now but need to cut my bills, if i cancel i have to pay over £200! any help appreciated Regards Steve
Any change to your package triggers a new 12 month contract, you can phone in and ask but I don't know if they have the leeway to not implement this, and even if they tell you it hasn't the system may well override this and trigger one anyway
Unfortunately, no but it is you, not Virgin Media, who is failing in your commitment to your existing contract. You've benefitted from the initial discounted period of your contract and now, quite rightly, Virgin Media want to benefit from you paying full price for the rest of your contract.