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Funksucker
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I didn't change my password

Hi, I've received an email telling me I've successfully changed my password but I haven't changed it!  I then received another email saying I've successfully changed my new security details - I've done no such thing!

Now I can't sign in all & it won't accept my security answer

Has my account been hacked?  What shall I do?  Please help

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Superuser
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Re: I didn't change my password

call VM right away and report this. get your details reset. it will take VM staff about a week to get to this post. By then you might of lost more then your account.

Remember access to your email if you use it means password reset requests from any other site sent to that email address.
Banks, Ebay, Paypal, Facebook just to name a few

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Superuser
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Helpful Answer

Re: I didn't change my password

call VM right away and report this. get your details reset. it will take VM staff about a week to get to this post. By then you might of lost more then your account.

Remember access to your email if you use it means password reset requests from any other site sent to that email address.
Banks, Ebay, Paypal, Facebook just to name a few
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Funksucker
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Re: I didn't change my password

Ok will do.  Thanks

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