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Message 1 of 4 (763 Views)

I am leaving virginmedia

I am leaving virgin media and cannot get the service at my new address, but I have to pay a disconnected charge which is over 200 pounds that's a joke.

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Superuser
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Message 2 of 4 (1,505 Views)
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confirmed by Redders610
2 weeks ago

Re: I am leaving virginmedia

its the early disconnection fee as you are still in contract. it was part of your contract you agreed to

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Superuser
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Message 3 of 4 (1,505 Views)
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confirmed by Redders610
2 weeks ago

Re: I am leaving virginmedia

Read this for more information.

https://help.virginmedia.com/system/templates/selfservice/vm/help/customer/locale/en-GB/portal/20030...

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Superuser 2016/17
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Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.

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Superuser
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Registered: ‎03-05-2010
Message 2 of 4 (1,506 Views)
Helpful Answer
confirmed by Redders610
2 weeks ago

Re: I am leaving virginmedia

its the early disconnection fee as you are still in contract. it was part of your contract you agreed to
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Superuser
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Registered: ‎10-10-2012
Message 3 of 4 (1,506 Views)
Helpful Answer
confirmed by Redders610
2 weeks ago

Re: I am leaving virginmedia

Read this for more information.

https://help.virginmedia.com/system/templates/selfservice/vm/help/customer/locale/en-GB/portal/20030...

-----------------------

Superuser 2016/17
Use Kudos to say thanks
Mark answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
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Message 4 of 4 (749 Views)

Re: I am leaving virginmedia

Thanks Howard, 

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