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Redders610
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I am leaving virginmedia

I am leaving virgin media and cannot get the service at my new address, but I have to pay a disconnected charge which is over 200 pounds that's a joke.

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Superuser
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Re: I am leaving virginmedia

its the early disconnection fee as you are still in contract. it was part of your contract you agreed to
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Superuser
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Re: I am leaving virginmedia

Read this for more information.

https://help.virginmedia.com/system/templates/selfservice/vm/help/customer/locale/en-GB/portal/20030...

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Superuser 2017/18
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Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.

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Superuser
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Re: I am leaving virginmedia

its the early disconnection fee as you are still in contract. it was part of your contract you agreed to
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Superuser
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Re: I am leaving virginmedia

Read this for more information.

https://help.virginmedia.com/system/templates/selfservice/vm/help/customer/locale/en-GB/portal/20030...

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Superuser 2017/18
Use Kudos to say thanks
Mark answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
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Redders610
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Re: I am leaving virginmedia

Thanks Howard, 

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