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Stephen68
Joining in
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Huge account charges

Hi all. Advice please, until recently i have been a fairly happy customer.

17 years with same ntl box.... and broadband phone etc.

I just found out i am paying £20 a month more than a current customer with a better package. I'm paying £90.42 a month.

I went to ask to change packages to be told they could drop it to £82 a month , but would charge me a £75 one off fee to do so. (this included a new box and delivery fee).

So I have been looking round, I can get a similar deal to what i have now from sky....  with a £75 gift card for joining, for only £58 a month, with a £20 set up fee.

 

Can anyon think of a reason to stay with virgin, especially as my contract was with Cable and Wireless then NTL?

 

 

 

 

 

 

 

 

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Dave_cq
Trouble shooter
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Re: Huge account charges

Errmmm ...... NO

 

 

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